By creating a Rootly account you agree to these terms. They’re a contract between you (the parent or guardian) and Rootly Ltd.
Your account
You must be 18+ and the parent or legal guardian of any child you add. You’re responsible for keeping your login secure and for the activity under your account. One household, please — don’t resell access.
Trial & billing
- The 14-day trial requires no card up front. When it ends, your account pauses — it is not auto-charged.
- Paid plans (Acorn, Sprout, Grove) renew monthly or annually until you cancel. You can cancel any time from Settings.
- Prices are shown in your local currency and include tax where applicable. We’ll give notice before any price change.
Acceptable use
Use Rootly to help children learn. Don’t attempt to break, scrape, resell, or reverse-engineer the service, and don’t upload anything unlawful. We may suspend accounts that put children or the service at risk.
Content & intellectual property
The questions, explanations, Sprout, and the apps themselves are Rootly’s intellectual property. Your family’s data stays yours — you grant us only the limited licence needed to run the service for you.
Liability
Rootly is an educational aid, not a substitute for school or professional assessment. We provide the service “as is” and limit our liability to the amount you paid us in the prior 12 months, except where the law doesn’t allow that limit.
Changes & ending the agreement
We may update these terms; we’ll flag material changes by email. You can close your account at any time, and we’ll delete your data on request per the privacy policy. These terms are governed by the laws of England and Wales.